Returns & Exchanges

At Herboxa, we stand by the quality of our products and offer a 30-day satisfaction guarantee to ensure you have the best possible experience. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring that all seals are intact for health and safety compliance.

• 3.
  Ship the Item

  Affix the provided return label or ship the package to our designated processing center using a trackable shipping method.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.